Do you have Sales Experience in the Truss Manufacturing or Building Materials Industry? Do you have the experience below? If so, WE WANT YOU!!

• Work directly with contractors and Do-it-Yourself customers
• Handle incoming telephone calls and product inquiries
• Write up customer orders in compliance with store policy and procedures
• Represent the company in a professional manner and ensure the customer is treated with respect and courtesy.
• Process special orders in compliance with store policy and procedures
• Approve returns, issue credits and produce Return-to-Vendor documents
• Maintain a high level of product and service knowledge
• Handle customer concerns, complaints or issues in a timely fashion
• Be familiar with competition’s policies, pricing and activities
• Keep in-store displays in order and inform manager of stock outages
• Provide accurate and timely quotations

• Knowledge of the building materials/construction industry
• Experience with estimating fence, deck, shed, garage packages etc is an asset
• Understand  common building practices, products used, city bylaws and permit requirements
• Ability to read and understand blueprints is an asset
• Effective communicator who provides exceptional customer service
• Well organized, able to prioritize and follow up
• Competent computer skills

Reporting to the RTM Manager, the Ready to Move (RTM) salesperson is responsible for the preparation, presentation and processing of quotations/orders and to ensure customer satisfaction.

Responsibilities:

• Facilitate customer tours through onsite show homes.

• Represent the company in a professional manner and ensure the customer is treated with respect and courtesy.

• Prepare proposals, process contracts and work with customers/credit department to secure credit approval and collect customer payments.

• Work with customers and other staff to ensure post-order changes are implemented correctly.

• Update and change advertising materials when required.

• Keep accurate and complete documentation.

• Maintain a high level of product and service knowledge.

• Ensure sales office and display homes are maintained and presentable.

• Resolve customer concerns in a professional and timely manner.

Qualifications Required:

• Knowledge of construction industry including common building practices and products used.

• Well organized, detail oriented with exceptional follow through.

• Highly developed ability to balance multiple projects, meet deadlines and strong organizational skills.

• Good working knowledge of computers.

• Ability to read blueprints is a definite asset.

• Previous experience in RTM sales is an asset.

• Valid driver’s license.